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DAC7 - FAQ

Frequently asked questions - DAC7

Keep yourself updated with the latest news, insights and strategies about the finance side of the Creator Economy

What is DAC7?

DAC7, or Council Directive (EU) 2021/514, is an EU directive that requires platforms that has EU sellers of services, goods, and accommodation and transportation rental to collect. Furthermore, the platform has to report certain of the collected data to the tax authorities. The data involves data that identifies the seller as well as financial data about what the seller has sold or rented through the platform.

Why Use Gigapay?

Getting paid by a company is usually not a simple process. To invoice a company, you either need to have your own tax-registered company, be an employee by the company you work for, or go through an intermediary, such as Gigapay. By utilizing this fascinating tool, you can reduce the time you would have to spend setting up a company, managing accounting, and declaring and paying preliminary taxes.

What Does It Cost To Use Gigapay?

By using Gigapay, you don’t pay a fixed fee or subscribe to a monthly cost. Instead, you will pay a rate based on the invoiced amount. As a freelancer, it costs you 5% of the invoiced amount (excluding VAT), which will be subtracted once the invoice has been paid. In some cases, the company you work with may have a lower rate than the standard rate. When you invoice those companies you will receive a lower rate. Any fee that you pay will be clearly stated when you invoice or receive a salary payout.

When Will I Get Paid?

Gigapay will notify you via email or text message as soon as your payment is available to you. In the message, you will receive instructions on how to withdraw the money. As soon as you have accepted the payout Gigapay will transfer money to your bank account.

Typically, you will be able to see the money in your bank account within a few minutes after having accepted if you operate with any of the major banks: Nordea, Swedbank, SEB, Handelsbanken, and Danske Bank.

From time to time, outages or regular maintenance in the banking services can cause delays in receiving your money. If you have other banks than the ones specified above, you will receive the money in your bank account the following bank day after the payout has been accepted.

Why Have I Received A Text Message Or Email From You?

If you have received a text message or email from us, that means that you either have been added to a company’s team to receive a salary or that you have a payout to claim. There are instructions in the text message on what to do.

If you have received a text message without having anything to do with the company, please contact Gigapay at info@gigapay.co or use the chat icon in the lower right corner.

Do You Have Any Subscription Time?

By using Gigapay you are not committing or subscribing to fixed costs, nor are you committing to use Gigapay to invoice a certain amount. You are free to invoice as often as you want.

Who Pays My Taxes?

By using Gigapay you are not committing or subscribing to fixed costs, nor are you committing to use Gigapay to invoice a certain amount. You are free to invoice as often as you want.

What Is My Tax Identification Number (TIN)?

By using Gigapay you are not committing or subscribing to fixed costs, nor are you committing to use Gigapay to invoice a certain amount. You are free to invoice as often as you want.

Why Can’t I Register My Bank Account?

There could be different reasons behind this, and we have listed a couple below:

– You have filled in the wrong bank account number. Please double-check that you have filled in the correct number.

– You have not clicked “Use” before you proceed to accept the payout.

If neither of these work, please contact Gigapay support at info@gigapay.co or by clicking the support chat in the bottom right corner of this webpage.

Why Haven’t I Received My Payout Yet?  

There could be several reasons why you haven’t received your money yet. First, make sure that you have entered your bank account details in your Gigapay account and that you have clicked “Accept” on the payout. If you have done this and still not received your money, please look at the potential reasons listed below:

- Your client hasn’t paid the invoice
- Your bank doesn’t support instant payouts*  
- Banking services experiencing a downtime
- You may have entered another bank account number (login to your Gigapay and double-check your bank account number under “Settings”)

If you haven’t received your money within 24 hours after having accepted a payout in your Gigapay account, you can contact us by using the support chat at the bottom right corner of your screen or by sending an email to info@gigapay.co.

*In Sweden we currently support instant payouts to bank accounts in Nordea, Swedbank, SEB, Handelsbanken, and Danske Bank.

Is It Better For Me To Start My Own Company Instead?

It depends on your preferences and your business. Gigapay is incredible for sending invoices and receiving compensation quickly and easily when offering a service. By using Gigapay, you reduce a lot of the administrative workaround.

For instance, setting up a company, managing accounting, withholding, and paying taxes. Under certain circumstances, it is better to have your own company. If you are selling goods, with lots of expenses and employees, it will make sense to register your company.

How Much Tax Do I Pay?

It depends on your preferences and your business. Gigapay is incredible for sending invoices and receiving compensation quickly and easily when offering a service. By using Gigapay, you reduce a lot of the administrative workaround.

For instance, setting up a company, managing accounting, withholding, and paying taxes. Under certain circumstances, it is better to have your own company. If you are selling goods, with lots of expenses and employees, it will make sense to register your company.

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